Posts Tagged ‘communication’

Bridging communities

December 17, 2012 9 comments

I love communities, hanging around smart people that have their main interests of which they are really passionate and also often very good at. Personally I prefer blending into different communities, getting some of many different things rather than to delve very deep into something in particular. I think its my curiosity and kind of systems thinking mind that wants to stay up to date with a lot of things. I also like to keep my spectrum broad with regards to the knowledge I take in, and then I can filter the good parts myself. Read more…

Working with expectations – Software quality characteristics game

April 10, 2012 5 comments

When working with our mission of creating an organization wide test strategy I was thinking about quality related problems we have in some projects. I realized that the expected quality is not explicitly stated anywhere. This means neither customer nor development team are aligned about which level of quality is expected to be delivered when done. I needed something to achieve a better awareness of quality requirements and a light weight way of stating them explicitly. Read more…

What a software tester does

February 16, 2012 4 comments

After seeing so many of these “this is my profession and this is how different people see it” on Facebook, I decided I wanted to give it a shot for software testers. A couple of minutes searching and pasting gave me this.

Give me your feedback, but remember (1) it is a joke and (2) I am not a creative artist. If you have better ideas on how a software tester meme should look like just go ahead and make your own.

Now I am going to continue my vacation.

Collective note taking – More value from your test notes?

June 15, 2011 4 comments

For quite some time now I have struggled with making note taking a natural part of my personal progress while testing. And well, I can say that it has really made impact on many other aspects of my work in other situations as well. I am actually quite proud to say that it has made great impact on how I perform in general, and how easy it is to make follow ups when done with anything. Now I would like to take this some steps further to explore how my notes can give more value to the whole team in a project setting, both mine and the teams’ collective notes.

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SWET2 and Triggering words

April 13, 2011 3 comments

The delegates of the second Swedish Workshop on Exploratory Testing (Test Planning and Status Reporting for Exploratory Testing) were:
Henrik Andersson, Azin Bergman, Robert Bergqvist, Sigge Birgisson, Rikard Edgren, Henrik Emilsson, Ola Hyltén, Martin Jansson, Johan Jonasson, Saam Koroorian, Simon Morley, Torbjörn Ryber, Fredrik Scheja, Christin Wiedemann, Steve Öberg

This weekend I attended SWET2 in lovely Hönö, Gothenburg. Great surroundings and nice weather accompanying great discussions about exploratory testing. With the experience and great knowledge of the delegates and a good structure maintained by moderators, the levels of knowledge sharing was huge. And I was amazed how long we could discuss those nitty gritty details of a subject. And that gave me some input on some triggering words I would like to share.

Update: The trigger I got for the whole post was when Johan Jonasson mentioned his trigger words at a conference this week.

In my perspective, these are examples of words to use with care if you really want to get something out of your discussions with others, without ending up tearing these wordings into pieces.

Best practices

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Tester skill: Influential writing

March 13, 2011 8 comments

Pradeep brings up the skill of writing influential emails as a tester. I cannot agree more on the need for it. Here is what I wrote as a comment to his post. Please feel free to add more comments and give me some suggestions on rules for improvements.

Hi Pradeep! I like the way you bring out the need for good writing skills as tester. However, I am not very sure you showed us the very best answer to your own question. Actually, I think Sreenurajs last one was better. Why? Read more…

Cloud docs for test documentation

November 6, 2010 2 comments

Recently my consulting company migrated all our email accounts to google apps. Even if the main reason was to get the emails on a new platform, this was a good step for our entire infrastructure, where I found a good and easy-to-use tool for my testing and note taking.

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SAST and Tester as business analyst

June 15, 2010 3 comments

I was at a SAST Öresund meeting last thursday. It was time again to hear a little more about the knowledge of agile within the testing community in the south of Sweden. I am sorry to say that other times I have gotten somewhat disappointed, but this time I felt that people are actually starting to get it.

The first presentation, I am not going to say so much about. It was about using Scrum in an outsourced test project. The number of questions that were thrown at the end of the session showed that there was a big number of uncertainty and inconsistency for the presentation to gain acceptance in the audience of testers. It also proves my point on the agile maturity at SAST. In my point, and probably more with me when thinking of all the questions, I am not so sure the project was very agile at all actually with its surrounding managemental and additional processes used to achieve the goals for the poor Scrum team.

Then there was Thomas Stjern from Inceptive, that presented the view on requirements management in the agile context. When listening to Thomas, it struck me that he was almost exactly describing some things that are in the book that I am reading at the moment, Bridging the communication gap by Gojko Adzic, about having User stories on a really high level. Then they become business rules for development and then Fitness tables for acceptance testing during development. I will cover more on this in future posts.

What was more exciting for me about the presentation, was the view of the roles of the requirements/business analyst and the tester. As Thomas referred to scrum teams of size 4-6 people, the role of business analyst and tester could obviously and preferably  be the same person. By doing that, you will never have knowledge/information drop when creating tests from requirements. Going back to Gojkos book, it makes even more sense to do this, as he talks about the requirements written as acceptance tests in the first place.

In some projects I have been in, the business analyst tasks have been carried out by the product owner or scrum master person. This has always created a gap in knowledge about the domain and the customers true wishes between this person and me as a tester. In my current project though, I have actually grown the amount of trust from my project stakeholders, that I was a part of the requirements discussions before any of the features in a the new release were started to be developed. Compared to the other projects I have been involved in at the same client, I have always gotten involved sometime during development before  a release. As this is my 6th product release of a product here, I have every time gotten closer and closer to the initial meeting of the release. Now I have caught up and I see this as a big difference to the first release I had. This time, I have the overall understanding of the design and am able to focus more on the actual testing and quality of the developed product, during development. In contrast to when I need to gather fragments of old discussions together and then analyse what is actually wanted from the product by the customer, and do this maybe after everything has been developed.

Somehow, this also relates to my post on Dare (not) putting your product in a testers hands?. Will you invite your tester to the next design/requirements/scope workshop or meeting? I can assure you that a good tester in that position will find the bugs in the discussions. See my post on that here

Scrum Master Tester

December 10, 2009 3 comments

I have a long list of topics for blog posts I want to write. However there never seems to be enough time. Also, I have realized that having halfway written posts and not finishing them because of my quality mind is stopping me.

I found a really nice blog where I somehow see the whole picture as the same, and I will get back to tester troubles later. One of the posts go right to the spot on what I believe in this case. Having a person with the skillset of a tester as Scrum Master, couldnt that be a good idea?

I want to be clear that I see the scrum master role as a full time job in most cases, so the person should not be appointed any “testing tasks” in the project.

Why tester as Scrum master?

Well, test driving your sprints would result in having quality in mind from the start when composing user stories together with PO or customer. This would create better testability and better overview understanding of the system.

I see both testers and Scrum Masters as information hubs in a way that no developer would think. They need to be able to communicate in all directions, project management, management, developers, customers etc. Through the diplomacy you need as a tester, usually there is a grown confidence speaking any cultures languages and adapt to the situation which is discussed.

I know that I have many other ideas around this subject, but hey, lets see if anyone has a comment on this so far.

Categories: Scrum Tags: , , , ,

Öredev 2009

November 10, 2009 Leave a comment

Last week I attended Öredev for the second time. Somehow I was thinking that I was going to blog about everything that happened there, but I soon gave up on that. I am going to say some short things on all the things I attended during the conference in this post, and then probably dig deeper into some of those thoughts in later blog posts. This was my schedule at the conference, I should say that this is not the same as I planned/thought I would attend.

Monday and Tuesday I took the Certified Scrum Master course, with Jim Coplien and Jens Östergaard as teachers. I think I already know quite alot about scrum in theory and practice, but it was good to take the course to fill in some gaps. It was really good to have some scrum projects behind me, so I could get some answers to questions I have been thinking about. Another big thing about taking the course is that now I am actually able to discuss the course and how it should be used. Jim and Jens were really great to have as teachers.

Monday I went cold sea/hot sauna bathing with some of the participants/speakers. It was really nice relaxing with dinner accompanying it. I got the chance to meet with the lovely couple Marc and Lee Lesser, talking about awareness and many other interesting things. Marc held a really good keynote as a start of the whole conference, about Accomplishing more by doing less. I think everyone attending his talk appreciated what he had to say about noise and how it keeps people from doing what really gives value when accomplished.

During tuesday evening I was at Malmö city hall for speakers dinner. We had a real goose dinner, swedish (Skåne) way.

My first real day of the conference was a show of the diversity of the conference. Attended some javascript, groovy/Jruby and some agile. The other days were then completely devoted to agile and testing in particular.

I am really into the testing as such, but somehow I always tend to keep myself to the more softer parts of it. May it be bad or not, but I really think that the most important thing is to get the right product through good communication. Not until then you are actually able to ask if it is right. That actually WAS a bias for me when putting together the test track. During the conference I got more and more confident in that it was the right speakers, with the right sessions speaking.

The diversity of test speakers was for me obvious in one way, but not in others as I spoke to some other people about it. I really think they connected to each other in a nice way. The softer skills like communication and thinking about software and then towards the more hands-on tools for communication and agile testing project solutions and further on to the bigger projects solutions for regression testing. I am going to write about some of the sessions later hopefully. What I really wanted to make clear, is that I really see all testing sessions connect to each other.

Now I think that I am going to read up on some of all the blog posts that have been written about the conference, and then write down some thoughts myself. Somehow I think I need to sum up the connection between all the sessions.